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We support:

• Individuals seeking private nursing input alongside or instead of NHS care.
• Healthcare providers needing a CQC-registered nurse to support with treatment room tasks and specialist nursing services.

We are committed to:

• Providing evidence-based, regulatory-compliant care.
• Continuously developing our services to reflect the growing needs of our community
• Working within clearly defined systems and processes as we do so
• Practising with integrity, honesty, and reflection.

In order to continue offering sustainable and high-quality care, we’ve made some changes to how we operate:

• We are currently not offering out-of-hours or home appointments.
• Our clinic is now open from 07:30 to 16:00 on Monday to Friday.
• Post is collected daily at 15:45 from our clinic. Blood and specimen samples taken before 15:30 can be dispatched from our mail room free of charge. Please note: If a test requires special packaging or postage, the cost of these materials and services must be covered by the client or their test provider.
• We now offer pre-booked appointments only, no same-day bookings.
• Clinical advice is only available via a booked telephone appointment with a clinician.
   
• Our administrator can help with bookings and queries, but will not provide clinical advice.

We’ve also made some thoughtful changes to the services we offer to ensure our practice remains in line with our values. You’ll find more information about these updates on the relevant pages throughout the site.
 

We believe these will lead to better care, better communication, better outcomes and a healthier team.

We’re committed to being open about our pricing, and we think it’s important you know what goes into providing a safe, regulated, and sustainable nursing service. We work hard to keep our fees as low as possible because our heart is to make essential healthcare affordable and accessible, especially for those who may have struggled with other options or faced long, unacceptable waits.

• Fair pay for our clinical staff - including continued investment in their training and the development of new skills - in order to keep offering the highest levels of care .
• Administrative support - the unseen but vital management of patient records, enquiries, and ensuring our clinic meets strict regulatory and data-protection standards.
• Insurances - as a regulated healthcare provider, we maintain comprehensive insurance policies. These include professional indemnity, public liability, and employer liability cover, all of which safeguard our patients, staff, and the clinic as a whole.
• Clinical resources - this covers the consumables and equipment required to provide treatment safely. Such as: sterile dressings, needles, sharps bins, PPE, and reference materials. 
• Regulatory oversight - we operate under the governance of the Care Quality Commission (CQC) and other regulatory bodies. This involves continuous monitoring, audits, reporting, and compliance activities to ensure that our services remain safe, effective, and accountable. It also includes maintaining up-to-date clinical protocols so that every intervention meets current best-practice standards.
• Appropriate time allotted for appointments - We don't want any of our clients to feel like they are just a "number" in our system. So we ensure that enough time is given to each individual, to not only receive their treatment, but also to feel seen and heard by our staff when they visit.
   

We know some services advertise lower-cost nursing support. Before engaging with any provider, we encourage people to check that they are:

• Registered with the Care Quality Commission (CQC)
• Regulated by the Nursing & Midwifery Council (NMC)
• Fully insured for independent nursing care
   

Unfortunately, not all healthcare professionals realise they need to be CQC-registered to lawfully provide healthcare in the UK - particularly in private practice. While this may not always come from bad intent, it can affect your safety and protection as a patient.

As part of our mission to offer care that is evidence-based, ethical, and safe, we are:

• Fully CQC registered
• NMC regulated
• And appropriately insured for all the services we provide
   

We advocate for patients to only use services that meet this standard as a minimum. We also believe that our pricing is not only fair, but also reflects the true cost of safe care - allowing us to continue to offer services that are sustainable, without compromising on quality.

We’re building a thoughtfully expanding, values-driven space, for private healthcare options. 

One where:

• Patients are treated with compassion and honesty.
• Staff are respected, supported, and protected from burnout.
• Healthcare is thoughtful, considered, and responsive - not rushed or reactive.
   

If this resonates with you, we would love to welcome you to our service.

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